HRBlunders.com » Blunders follow-up: Fired security guard responds

Blunders follow-up: Fired security guard responds

May 16, 2008 by Fred Hosier
Posted in: Dubious decisions, Latest News & Views, Rules made to be broken

Remember the story about the Target security guard who was fired for stopping a teen from stealing booze from the store? The guard has contacted HR Blunders to tell his side of the story.

First, a recap of our earlier story. Target security guard Dean Babcock saw a 16-year-old girl trying to steal a bottle of tequila. Only certain guards were authorized to stop suspected shoplifters, but Babcock, a retired police officer, wasn’t one of them.

In fact, none of those guards were on duty. So Babcock worked around the problem and contacted the girl’s father instead of police. Four days later he was fired from the Lake Geneva, WI store.

In an e-mail, Babcock tells HR Blunders this was the first time he had been told he violated any Target policy and that he’d never been disciplined for doing anything else wrong at the store.

The former Target guard says the girl’s father was pleased with the way he handled the situation and went to bat for him with the store.

Babcock says in Target’s policy book, it states that the proper action was to call the parent.

He also emphasizes that at the time of the incident, only one person in the store was authorized to stop such shoplifters. That employee was in a different store receiving training.

And a note from the editor: Once upon a time, I had a part-time holiday season job as an “associate” at a regional department store. I worked in the men’s clothing department.

We knew who the undercover “loss prevention” employees were. One day, I saw one of them bolt out an exit in pursuit of someone who had allegedly stolen an expensive article of clothing.

This was in 1988. Have things really changed so much since then?

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One Response to “Blunders follow-up: Fired security guard responds”

  1. Roy Lancaster Jr. Says:

    I work part time as Loss Prevention for a very good company in the retail business. Although I have been there for 2 years now since this store opened I have a full time job working for the Department of Corrections in my state. Our store policy won’t allow me to stop or apprehend someone without visually seeing them put store product anywhere on thier person, then they have to be watched by someone on the floor because I can not leave my position and I am the only one on duty at any given time, then when they have been watched to ensure they didn’t dump the product I can stop them. If they won’t stop I can not chase them down the parking lot I must stay on the cement and watch what vehicle they get into get the license plate number if I can and then report it to the local Police. The purpose of not being allowed to chase is for my safety and of course any liability to the store if someone gets hurt.

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